It has been 50 years since the founders Erik Jølberg and Olav Nygaard quit their steady jobs to follow their dream. Jølberg is still king of the hill at TESS and maneuvers 130 service centers with a collective revenue of almost 3 billion NOK.
TESS is a Norwegian owned and a nationwide supplier of services and products for operations and maintenance. The core-products are hoses for all purposes, with a wide selection of services in the same market.
The 2nd of September 1968 TESS opened their doors in Aabyesgate 8 in Drammen for the first time, at the time under the name Teknisk Service. Their first sale on this day is still vivid in Jølberg’s memory.
For a month before they opened the doors they tried selling mail-order hoses – without a single sale.
-We thought we knew sales and marketing, but we were wrong. This taught us a lot. The only thing that worked was being in touch with the customers. We needed to be proactive, to show our products and our know-how, says Erik Jølberg
The same is valid today, 50 years later: Customer contact will always remain as the single most important element to offer good service and competence.
Devoted and dedicated
Jølberg is still at the helm – as dedicated and devoted as he was 50 years ago.
-It is truly amazing to look back at everything you helped build, and looking ahead at the joys awaiting you in the future, says a provident 75-year old.
Jølberg has no plan of stepping down any time soon.
-I said I would work until I am 104 years old, then I plan to take a year off to decide on what path to take from there.
National and international commitment
With 130 service centers and a yearly revenue of almost 3 billion NOK TESS has grown larger than their competitors have. TESS shows their international commitment through their service centers in Denmark, the UK, Spain, Brazil, USA and Singapore.
To strengthen their competence and gain strategic positions in the Norwegian marked TESS has acquired seven businesses in as many months. Four of these acquired companies comes from former independent retailers in the Tools-group. The main reason behind these acquirements is to develop TESS as a supplier, and to strengthen their position with already existing and potential partners.
TESS invites you to their birthday celebration on Monday September 3rd, at all of the service centers throughout the nation.
The 29th of September marks a grand celebration for all of the employees with partners at Telenor Arena, Fornebu. The days before the celebration holds Industriens Motemesse, hosted by TESS 27th – 29th of September, with about 115 exhibitors.